Robust business maintenance and support through ticketing

IT service management is a range of activities involving the design, planning, delivery, control and operation of information technology services implemented by an organization to meet the needs of customers. Our IT Service management tool is flexible to meet your organisational needs. It facilitates the users to configure any workflow, from the simplest to the most complex, extend your agent’s help desk performance in a better way in solving the issues.


  • Ticket Creation
  • Ticket Tracking
  • Ticket Workflow
  • Access Control
  • SLA
  • Reports


  • Easy to use and Customize
  • Comprehensive Ticket Tracking System
  • Gauge the efficiency of the System by reports